About our products
Even the same piece of leather may be dyed unevenly due to differences in fiber density and thickness in different areas.
Leather quality varies depending on the age of the animal, sex, living environment, breed, individual, body part, etc. Therefore, colors and patterns may differ from those in the product photos.
Please note that we do not accept returns or cancellations due to uneven color or leather pattern.
Although we have tried to reproduce the actual colors and textures as much as possible in the product photos, there may be slight differences in color between the images and the actual products due to differences in monitors and mobile device displays (differences in LCDs, brightness, etc.), screen settings, product photo shooting conditions, etc.
Please note that this case does not correspond to a product defect.
Care of leather products
1) Brush with a horsehair brush.
Carefully brush the surface, seams, and folds of leather products to remove dust and fine dirt.
(2) Use a leather cream, a little smaller than a coin, and apply it well with a cloth. It is recommended to take a small amount of the cream and apply it while blending it in. The cream will nourish the wallet, preventing it from drying out, increasing its luster, and preventing color fading and mildew.
(3) Also wipe dry with a soft cloth and place in a well-ventilated shade for about half a day to complete the care of the leather product.
Cancellation Policy
We do not accept cancellations for your convenience.
Please be sure to check the order confirmation screen before completing your order to ensure that all details are correct.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after placing your order.
Incomplete registered information, such as an insufficient street address, delivery to an undeliverable area, or missing digits in your telephone number, may result in an automatic cancellation of your order.
Please place your order again with the correct address and phone number.
If you have any questions, please contact our customer support.
Customer Support
contact@teema.jp
Your inquiry will be answered within 2 business days.
(営業日:平日10時−17時・年末年始・GW除く)
We do not accept cancellations after an order has been placed.
Please be sure to check the order confirmation screen before completing your order to ensure that all details are correct.
To confirm your order information, please check "My Page" on the official website or the "Order Confirmation E-mail" sent to you after placing your order.
Return Policy
We do not accept returns or exchanges for reasons other than initial product defects or incorrect delivery.
In case of defective or incorrectly shipped products, please contact us by e-mail within 7 days.
Please fill out the inquiry form and contact us.
For the return procedure in case of major defects in the product, please contact us through the Contact Us page within 7 days of receiving the product to inform us of the return.
*Please note that we are unable to accept returns of products that have been used or after the above date.
※返送にかかる送料は弊社が負担いたします。
返品ポリシー
Although we have tried to reproduce the actual colors and textures as much as possible in the product photos, there may be slight differences in color between the images and the actual products due to differences in monitors and mobile device displays (differences in LCDs, brightness, etc.), screen settings, product photo shooting conditions, etc.
In that case, the product does not fall under the category of defective products.
Please note that we cannot accept returns due to customer reasons (wrong image, wrong size, inability to carry in the product, etc.). Please check the product thoroughly before placing an order.
About Ordering
After completing your order, you can issue and print it from My Page.
If an error message is displayed on the order payment screen and payment cannot be made, the possible causes are as follows.
Incorrectly entered card number
If your card has a short expiration date (expires in the current month of your order or the following month)
Restrictions on use due to credit card companies, carrier payment companies, or our company's reasons
Support has expired for the device you are using.
OS、またブラウザのバージョン等の環境の場合
サイトからのご注文につきましては、
・別のお支払い方法
・別のクレジットカード
・別のブラウザ
・別の端末・OSまたブラウザのの最新バージョンUpdate
上記のいずれかで、お試しいただけますと、ご注文完了まで進める場合がございます。
当サイトをより安全にご利用いただくために、各ブラウザとも最新版でご覧いただくことをお勧めしております。
If you place an order with no specification (shortest delivery time), we will arrange the following shortest delivery time.
Leather brand products shipped within 5 business days
Cut leather material products shipped within 5 business days
Tools/materials/hardware items shipped within 5 business days
It takes one to two months to ship a single piece of leather product.
※配送地域により、商品着日は異なります。予めご了承ください。
台湾からのお申し込みは別途関税が掛かります。